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Applications Technical Support Specialist

Graybill Medical Group
Job Description

At Graybill Medical Group, we’ve been a trusted source of quality health care for multiple generations of North San Diego County and Temecula families. Founded as a small family practice in Escondido 1932 by Dr. Martin B. Graybill, today we're the region's largest Independent Multi-specialty Medical Group. Our capacity to provide for our patients through the full range of care continues as we look to fill the following position:

The Applications Technical Support Specialist designs, develops, maintains, implements and troubleshoots software systems. Provides technical support and maintains all aspects of software systems, including, but not limited to software installation, repair, upgrading, etc. Provide technical application(s) support across multiple environments with a primary focus on NextGen EMR/EPM software.

Skills / Requirements:

Associates Degree in computer Science (or) 2+ years equivalent experience. Demonstrated skill in trouble-shooting medical software applications. 2 + years work experience with NextGen EMR/EPM workflows, File Maintenance, Crystal Report writing, and Template/Document Development. Skilled in oral and written communication, participative in planning and decision making processes, experience and understanding of interaction between and impact of work group on other organizational units. Self-motivated multi-tasker, strong problem solving skills, ability to work independently or as part of a team, strong customer service skills, demonstrated knowledge of SQL and Windows terminal servers.

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